Helpdesk Technician I - #24382

Envistacom


Date: 15/09/2021
City: Manama, Manama
Contract type: Full time
Envistacom
Job Title: Helpdesk Technician I Job Location: Bahrain This position requires working a 70-hour work week Job Responsibilities:
  • Sit at help desk and respond to walk-in customer questions
  • Field trouble calls via the phone and computer trouble ticketing system
  • Perform laptop imaging and basic IP troubleshooting
  • Build user accounts on the domain
  • Add and remove computers from a Microsoft domain environment
  • Assign user accounts to appropriate groups and permissions
  • Build exchange mailboxes
  • Troubleshoot user email issues
  • Troubleshoot printers and map shared printers
  • Document trouble calls and computer/network actions for reporting purposes
  • Field trouble calls via the phone and computer trouble ticketing system.
Job Requirements:
  • 2 years of operational experience
  • Must be a U.S. Citizen
  • Must be able to successfully pass a pre-employment drug screen and a comprehensive background check
  • US Secret Clearance
Company Benefits:

Medical, Dental, and Vision Insurance
Flexible Spending Accounts
401(k) Plan
Company-paid Long-Term Disability
Company-paid Life Insurance
Paid Holidays and Vacation
Employee Referral Program
Employee Assistance Program
Cell Phone Allowance
Tuition Reimbursement (after one year)

Effective 20 September 2021, all federal contractors will be required to be vaccinated or have started their vaccination for COVID-19, unless exempted due to a medical or religious reason. All employees that will be entering an Envistacom location will be required to be vaccinated or have started their vaccination unless exempted due to a medical or religious reason.

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